Crowne Plaza Newcastle - Stephenson Quarter By Ihg, Newcastle upon Tyne

This hotel offers a fantastic experience for those attending events, with clean and spacious accommodations and excellent breakfast options. The staff is attentive, ensuring a pleasant stay, but there were significant issues with room assignments and staff responsiveness, which impacted the overall experience.

I recently had a lovely stay at this hotel, enjoying the spacious and clean room and the fantastic breakfast options. The amenities were also a highlight, with a pleasant pool area. However, I did experience some noise disturbances in the evening, which affected the overall tranquility of my stay.

The hotel boasts spacious and well-maintained rooms with comfortable amenities that made my stay enjoyable. However, my experience at the bar and restaurant left much to be desired due to long wait times and a lack of efficient service, especially during peak hours. While the leisure facilities are nice, there were issues with accessibility that detracted from the experience.

I had a wonderful experience during a busy Valentine's stay at the hotel. Despite some check-in chaos, the staff handled it graciously by offering prosecco to guests in line. The leisure facilities were excellent and the gin bar had a fantastic selection. However, the surprise prosecco I ordered for my wife was missing, and the final checkout process could have gone smoother due to unclear parking instructions.

I had a mixed experience at the hotel. The room was spacious and nicely designed, but heating issues detracted from my comfort. Breakfast had great variety, but the hot items were disappointing. Overall, I enjoyed my stay and appreciated the good service, though there were notable areas that need improvement.