Crowne Plaza Newcastle | Free Spa Access & Pool from $86

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Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Exterior photo

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Room photo

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Key details

About the Hotel

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Near the Quayside nightlife

Great

8.7

8.9

/10

4.0

Loved by Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel guests

Spacious rooms
Good breakfast
Helpful staff
Comfortable bed
Excellent amenities
Clean environment

"Loved this hotel - location was brilliant as it was close by to the station and the city centre."

Fahima from United Kingdom

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"The facilities were great, from the good strong shower in the room through to the swimming pool, steam room and jacuzzi which was a nice treat."

james

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"We stayed in a queen club room which was great very modern and clean with all the extras including complementary water / cans and treats."

JCoe

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Crowne Plaza Newcastle - Stephenson Quarter By Ihg is a modern 4-star hotel boasting refined meeting spaces and a newly refurbished Gin Bar. This Newcastle upon Tyne hotel features a spa, indoor pool, and stylish dining options. Ideal for both business and leisure travelers, it offers upscale accommodations in the city's heart.

Rooms & Amenities

The hotel houses 251 contemporary rooms, each featuring premium bedding, air conditioning, and an espresso machine. Select rooms provide access to the exclusive Club Lounge, offering drinks and canapés. All accommodations include a work desk and complimentary Wi-Fi for convenience.

Dining Options

Hawthorns restaurant serves locally-sourced Northern British cuisine, and the new Gin Bar specializes in crafted cocktails. For those in a hurry, a Fast & Fresh menu is available, along with convenient 24-hour in-room dining options. Complimentary breakfast bags can also be picked up at reception.

Leisure & Business

After a busy day, unwind at Mineral House Spa, which features a black-tiled indoor pool, steam room, and a fully-equipped gym. The hotel provides nine versatile meeting rooms accommodating up to 450 participants, equipped with built-in screens and enhanced connectivity for corporate events.

Location & Transportation

Crowne Plaza Newcastle is a short walk from the Sage Gateshead concert venue and just 1 km from popular attractions like the Quayside and Newcastle United's St. James' Park. Public transit options, including Central Station with Metro services, are within 7 minutes on foot, and Newcastle Airport (NCL) is a 15-minute drive away.

“In my opinion, this hotel rises to prominence with its gin bar and locally-inspired Northern British cuisine. The spa, featuring an indoor pool, distinguishes this property from other city center hotels. I also see the meeting facilities accommodating up to 450 guests as a major advantage for business travelers.”

Sophia TurnerEditorial Director at Spahotels

Location: Perfect

9.2/10Review score

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Highlights from guests

Spa & LeisureRelaxing Spa

The spa was wonderful! I enjoyed the evening swim and jacuzzi. It's a great way to unwind after a busy day.

Olivia from Canada

Review on

Guest ParkingEasy Parking

Parking was easy and good value. The hotel validates your parking ticket for a reduced rate at the nearby car park.

Jack from England

Review on

DiningPerfect Breakfast

Breakfast was perfect with many hot and cold choices. There was a great choice of pastries, fruits and cooked breakfast items.

Alice from France

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Room FeaturesSpacious Room

Our room was spacious, clean and well-equipped with tea, coffee, a fridge and air conditioning. Everything was there for a comfortable stay.

Maria from Spain

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Choose your room type

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

345 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Room

2 persons

205 sq. feet

1 Double bed

Shower

Heating

room details

Standard Double Room Two Double Beds

2 persons

345 sq. feet

2 Double beds

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Locker room
Lift
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Leisure/ TV room
Spa & wellness centre
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Crowne Plaza Newcastle - Stephenson Quarter, the dining experience is both diverse and exquisite, offering a delightful selection of Northern British cuisine infused with regional flavors. Guests can enjoy a relaxed yet vibrant atmosphere at Hawthorns, complemented by an extensive range of gins at the Gin Bar, perfect for unwinding after a day of exploration.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Restaurant photo

Hawthorns

Brasserie-style Northern cuisine

Ambiance

Modern and family-friendly, set in smart surroundings

Key Offerings

Signature dishes include juniper and sloe gin-cured duck breast and poached halibut with baby fennel; special dietary options are available, along with a To Go breakfast bag for convenience.

Reservation

Not needed

Open for breakfast, brunch, lunch, dinner, and high tea; specific hours vary.

Gin Bar

Casual all-day dining with a focus on gins

Ambiance

Lively and inviting, perfect for enjoying a drink with friends

Key Offerings

Featuring over 45 varieties of gin, plus a selection of sandwiches and tapas plates for a light bite anytime.

Reservation

Not needed

Open all day; hours may vary.

Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel Location

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

Map view

Hawthorn Square, Forth Street, Newcastle upon Tyne, United Kingdom

City landmarks

Bridge

Gateshead Millenium Bridge

1.3 mi

Museum

Discovery Museum

2600 ft

Market

The Quayside

3400 ft

Gallery

Baltic Centre for Contemporary Art

5300 ft

Bridge

The Tyne Bridge

3300 ft

Museum

The Great North Museum

1.1 mi

Church

Saint Nicholas Cathedral

2200 ft

Market

Grainger Market

2800 ft

Landmark

Newcastle Cathedral

2200 ft

Bridge

Swing Bridge

2900 ft

Landmark

Grainger Town

3600 ft

Museum

Holy Jesus Hospital

3100 ft

Stadium

St James' Park

4400 ft

Monument

Grey's Monument

3300 ft

Cinema

Tyneside Cinema

3000 ft

Landmark

Historic England

2500 ft

Landmark

Grey Street

2600 ft

Mall

Eldon Square

4400 ft

Square

The Blue Carpet

4200 ft

Gallery

The Biscuit Factory

1.2 mi

Gallery

Laing Art Gallery

4400 ft

Landmark

Hadrian's Wall

2100 ft

Museum

Victoria Tunnel

1.3 mi

Shopping Area

Central Arcade Newcastle

3700 ft

Nearby

Night club

Newcastle Castle

1800 ft

Museum

Life Science Centre

1100 ft

Bridge

High Level Bridge

1900 ft

Church

Cathedral Church of St Mary

1900 ft

48 Westgate Rd

George Stephenson Monument

1100 ft

Church

St John the Baptist Church

1200 ft

Restaurants

Hawthorns Brasserie

1000 ft

Forth Street Crowne Plaza Newcastle - Stephenson Quarter

Mantra Thai Dining

1100 ft

29 Forth Banks Waterside Palace Building

Filmore & Union

2400 ft

Neville Street Central Station

The Centurion

2600 ft

Neville Street Grand Central Station

The Victoria Comet

2000 ft

38 Neville Street

Gunner Tavern

2000 ft

Gunner House Neville Street

Ottoman Turkish Newcastle

2100 ft

32 Clayton Street West

Central Oven & Shaker

1900 ft

8 Neville Street

The Forth

2200 ft

Pink Lane

The Bake 3

1900 ft

48 Clayton Street West

Explore Newcastle upon Tyne

Local Highlights

Newcastle Castle

7 minutes' walk

A historic castle offering rich stories of Newcastle's past with guided tours available.

Discovery Museum

10 minutes' walk

A maritime museum featuring interactive exhibits and free admission, showcasing Newcastle's history.

The Quayside

13 minutes' walk

A vibrant waterfront area with stunning views of the bridges and a host of cafes and restaurants.

Baltic Centre for Contemporary Art

20 minutes' walk

A leading contemporary art space featuring rotating exhibitions and stunning views from its viewing platform.

Outdoor Cycling along the Quayside

10 minutes' walk

A scenic cycling route along the River Tyne with bike rental shops available nearby.

Yoga at Leazes Park

20 minutes' walk

Relaxing outdoor yoga sessions in a vibrant park setting, ideal for stress relief.

Hawthorns Brasserie

4 minutes' walk

Contemporary eatery offering seasonal, locally sourced dishes in a stylish atmosphere.

Mantra Thai Dining

4 minutes' walk

Authentic Thai cuisine served in a warm, inviting setting, popular for its flavorful curries.

Tyneside Cinema

11 minutes' walk

A historic cinema showcasing independent films and regular special events in a charming environment.

The Cluny

15 minutes' drive

A lively venue hosting live music events with a relaxed pub atmosphere and diverse line-up.

Getting around

City Centre

Newcastle upon Tyne11 min · 3000 ft

Airports

Newcastle (NCL)19 min · 7.8 mi

Durham Tees Valley (MME)98 min · 40.6 mi

Train

Newcastle Train Station3 min · 700 ft

Bus

Bus stop4 min · 1000 ft

Access exclusive early booking discounts.

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Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP18.95 per person per day.

Pets

Pets are allowed on request.

Languages

English, German, French, Spanish, Italian, Dutch, Chinese, Russian, Arabic, Lithuanian

Number of floors:

Number of rooms:

418

Former name

crowne plaza newcastle - stephenson quarter, an ihg hotel

Reviews and Ratings

Reviews from guests about their experience.

Review summary

Based on recent reviews

Crowne Plaza Newcastle impresses guests with its large and clean rooms, some featuring separate baths and showers, adding to the comfort. The hotel's location is convenient, with easy access to the train station and other city center attractions. Many guests have also enjoyed the breakfast, with its many choices, while a few found the bar area a bit noisy at times. Parking is also convenient in the nearby car park, from where you can enjoy great views of the city.

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Review score

Based on 2948 verified reviews

8.7/10

Great

88%

Recommend

Comfort

9.2/10

Location

9.2/10

Free Wi-Fi

8.4/10

Value for money

8.5/10

Pros

Spacious rooms

Excellent location

Comfortable beds

Cons

Busy restaurant

Disorganized check-in

Unwelcoming staff

Dave from United Kingdom

Family with children

Standard Queen Room

3 nights in November 2025

Reviewed: February 09, 2026

9.3/10

excellent hotel experience!!!

spacious roomlarge bedshelpful staff

the queen room was spacious and clean. i found two large beds, a bathtub, and a separate shower. breakfast provided excellent choices. i appreciated that the staff stored our bicycles safely.

the single till usage caused slight delays during busy times.

Facilities

9/10

the pool area was clean, and the gym offered a variety of equipment. i noticed multiple treadmills and stationary bikes were available. the hotel also provided secure parking adjacent to the building.

Service

9/10

the staff were consistently polite and helpful throughout my stay. i observed that the service in the club lounge was particularly attentive. the reception staff also efficiently addressed a minor issue with my room.

Dining

9/10

the buffet breakfast included a wide selection of fresh fruits and hot items. i appreciated the gluten-free options available. drinks were included, a lovely bonus!!!

Location

10/10

the hotel is conveniently located near the train station. i found it was a short walk to city center attractions. it was handy for accessing various restaurants and bars.

0 Helpful

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Charles from United Kingdom

Single

Standard King Room

3 nights in November 2025

Reviewed: January 23, 2026

9/10

convenient locationgreat room

the location is quite convenient. it is less than 5 minutes walk to the railway station or city centre (it felt really close). easy check-in was appreciated and the room size was great with everything i needed.

i requested feather pillows, but i did not receive them. the pillows were too soft, causing a bad night's sleep.

0 Helpful

Ethan from United States

Business traveller

Standard King Room

3 nights in November 2025

Reviewed: January 20, 2026

9/10

Excellent stay

spacious roomgreat varietyconvenient travel

The room was spacious (i stayed in a standard king room). Breakfast had a great variety. I appreciated the hotel's proximity to the train station. It made travel very convenient.

0 Helpful

dave from united kingdom

Business traveller

standard king room

1 night in November 2025

Reviewed: January 16, 2026

9/10

clean roomvaried choicesspeedy process

the room was big and clean. breakfast had many choices. i appreciated the speedy check-in process.

the bar was a bit noisy late at night.

0 Helpful

Hudson from United States

Single

Standard Queen Room

5 nights in November 2025

Reviewed: December 23, 2025

6/10

Okay experience.

easy accessspacious roompoor drainagehazard curtain

I had a great breakfast. It was plentiful, and accessing it was easy because it was spread out, so queues didn't form. The room was clean and spacious, which I appreciate!

The shower didn't drain well, a little annoying. And the curtains were a bit of a biohazard. I think they should wash it!

0 Helpful

Sebastian from Germany

Business traveller

Standard King Room Sofa Bed

3 nights in October 2025

Reviewed: December 23, 2025

6/10

stale pastriesout of service treadmill

The breakfast was kind of a letdown, to be honest. the pastries seemed stale, and the hot food wasn't very hot. also? the gym was smaller than i expected. it had only a few machines and limited free weights. The treadmill was out of service too.

0 Helpful

Sebastian from Germany

Business traveller

Standard Queen Room

3 nights in October 2025

Reviewed: November 16, 2025

8.5/10

Excellent Hotel Experience

convenient locationclean roomaccessible breakfastinsufficient soundproofing

the location proved convenient, close to the train station. the room was clean and spacious. breakfast was plentiful and easily accessible with a good spread, which prevented queues from forming. i appreciated these aspects .

during my visit, i found the soundproofing insufficient. noises from within the hotel disrupted my sleep. the noise level was too high, and i did not have the quiet night i hoped for.

Dining

9/10

the breakfast buffet offered many warm options. the restaurant had flexible dining arrangements. i noted an afternoon pianist in the barwith a relaxed atmosphere. it was a positive experience overall.

Location

8/10

the hotel is near the railway station and an arena. this made transport and access to events straightforward. i found the proximity to these key sites beneficial. this location allowed me to attend easily.

0 Helpful

FAQs

About Crowne Plaza Newcastle - Stephenson Quarter By Ihg

How far is the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel from the city centre?

Newcastle upon Tyne city centre is reachable within a 10-minute walk from the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel.

What popular attractions are closest to the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

Guests of the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel can visit Collingwood Street (only a 6-minute walk from the accommodation), or Life Science Centre placed 5 minutes' walk away.

Does the Newcastle upon Tyne hotel have a car parking on site?

Yes, the Newcastle upon Tyne hotel offers public parking nearby.

How much does a room at the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel cost?

The price for a room in the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel starts at £138.

What payment methods are available in the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

At the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel, guests can pay using Visa, Discover, and Diners Club as well as other payment methods.

What are the room types offered by the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

The Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel provides such room types as Junior Suite, One-Bedroom Suite, and Standard Twin Room.

Are there any cleaning services provided at the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

Yes, the lovely 4-star Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel provides dry cleaning service and housekeeping and is rated 9.1 for cleanliness.

Which facilities does the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel provide?

Top locations of the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel include a restaurant and baggage storage, whereas guests' safety will be ensured with a safe deposit box.

What are the spa options at the hotel?

Guests of the hotel can relax with a facial massage or body scrub, pedicure, and manicure offered at a wellness centre.

Is swimming pool available at the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel?

Yes, the Crowne Plaza Newcastle - Stephenson Quarter By Ihg Hotel features a heated pool.